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Report a Side Effect

How to report a side effect

IPM takes the safety of consumers very seriously. Hearing about your experiences using our products enables us to continuously monitor and address any safety concerns.

You can report a possible side effect by email or telephone:

  • By email: Download and fill out the safety reporting form below and email the completed form to IPM-safety@arriello.com. When completing the form, please provide as much relevant information as possible.

Download form

  • By telephone: You can call us at +27861003120. Our call center is open Monday-Friday, 9am-4pm Central European Time (CET). If you’re calling outside of these hours, you can leave a voice message requesting a call back and someone will return your call.

Important

This page provides an educational overview only and does not replace talking to your healthcare professional. Our product can be obtained only with a prescription issued by a registered healthcare professional; however, it is currently available on a very limited basis. Please consult a healthcare professional to discuss your options.